Privacy Policy

This Privacy Policy informs you about the type of personal data that is collected and received through our website, and about how we use, share, retain and protect such personal data.

How we obtain personal data

We collect and receive personal data through the website. Personal data means any information relating to an identified or identifiable natural person.

First of all, we collect personal data that you choose to voluntarily provide to us for your use of the website. In addition, we collect certain personal data by using cookies, including similar technologies such as local storage when you visit the website.

We collect personal data from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites.

Cookies are bits of text that are placed on your computer's hard drive or mobile device when you visit certain websites. Cookies hold information that may be accessible by the party that places the cookie, which is either the website itself (first-party cookie) or a third party (third-party cookies). You do have control over cookies, and can refuse the use of cookies by selecting the appropriate setting on your browser. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable or delete existing cookies. For more information regarding turning off cookies in your browser. Please note, however, that by not accepting or deleting the use of cookies, you may not be able to use the website. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

The types of personal data we may obtain

We may collect and receive the following personal data from you:

- Name and contact details (such as name, address, email, username, fax and phone numbers);

- Account details (such as username, password);

- Payment information (such as bank account information);

- Information on your use of the website;

- Personal data included in content uploaded by you to the website;

- Personal data included in comments posted by you on the website;

- Traffic data (such as your Internet usage);

- Any other information that you have provided us (such as your profile picture, the comments you leave and whether you would like to receive our newsletter).

We may collect other types of personal data if required under applicable law or if necessary for the purposes listed below. We will then inform you and ensure that there is a valid legal basis for doing so.

How we may use personal data

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, subscribe to out of stock notifications, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

- To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested;

- To quickly process your transactions;

- To administer a contest, promotion, survey or other site feature;

- To create an account for your use of the website;

- To allow us to better service you in responding to your customer service requests;

- To analyze how the website is used, such as which pages are visited, how long pages were visited and the paths taken by visitors to our website as they move from page to page;

- To verify compliance with applicable legal requirements and our policies;

- To contact you, such as by sending personalized emails, about our products and services, including our newsletters.

We process personal data because this is necessary for the performance of the contract between you and us, for our compliance with our legal obligations and for the purpose of our legitimate interests. In particular, our legitimate interests are our commercial company interest (e.g. to improve our products and services), our interest to make use of direct marketing, our interest to prevent fraud and our interest to report possible criminal acts or threats to competent authorities. Some of the personal data that we process is required for us to meet our legal obligations, for example we cannot create an account for you if you choose not to share your personal data with us.

How we may share personal data

We may share the personal data we collect and receive on a need to know basis with the following third parties:

Service providers;

Competent public authorities or other third parties, if required by law or reasonably necessary to protect the rights, property and safety of ourselves or others.

We do not sell, rent, trade, or otherwise transfer to outside parties your personally identifiable information. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

How we protect personal data

We maintain appropriate technical and organizational security safeguards designed to protect your personal data against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. When you place orders or access your personal information, we offer the use of our secured server. All sensitive information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed by you and us. However, due the inherent open nature of the Internet, we cannot guarantee that communications between you and us or the personal information stored is absolutely secure. We will notify you of any data breach that is likely to have unfavorable consequences for your privacy in accordance with applicable law.

How long we retain personal data

We retain personal data for as long as necessary to fulfil the purposes for which we collect or receive the personal data, except if required otherwise by applicable law. Typically, we will retain most of the personal data for the duration of your use of the website, until you have removed your account, unless a longer applicable statutory retention period applies. If you would like to us more information about how long we retain your personal data, please contact us as described below.

Your Rights

You have the following rights in relation to your personal data:

The right to obtain, at reasonable intervals and free of charge, information on whether or not your personal data are being processed and to receive the personal data that is being processed in an intelligible form;

The right to request rectification or erasure of personal data or restriction of or objection to processing of your personal data. You may also request us to provide you your data in a structured, commonly used and machine readable format which can be transmitted to another controller.

We may request you to provide a copy of your ID card or otherwise evidence your identity. We will respond to your request within the applicable statutory term.

Moreover, subject to this Privacy Policy, you have the right to file a complaint with the competent supervisory authority.

Third Party Links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites.

Changes To Our Policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.